Reference

Privacy Policy for Your luna805 Account

The luna805 Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

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luna805 Privacy Policy for Your luna805 Account
ASK OUR TEAM

Get Help With a Privacy Policy Request

A clear contact route helps you act on the Privacy Policy without guessing which team to reach. If your name, phone detail or account record needs checking, use the privacy contact path shown on the website or inside your signed-in account. Include the account phone number, the request you are making and any relevant wallet reference, while leaving out passwords or access codes. We can then match the request to the correct account process and explain the next step where local law permits.

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Account contact path

Use the privacy contact route in your account area when you want to ask about stored details. We may ask for the phone number linked to your account so we can distinguish your request from an unrelated request and keep account access protected.

Wallet record check

If your request concerns DANA, OVO, GoPay or QRIS activity, share the transaction reference rather than a wallet password. We use that reference to locate the relevant status and explain what account data is connected with the payment event.

Access clarification

When a privacy question also affects sign-in or eligibility, our team explains which account step applies and whether access depends on local law. Keep your phone verification details available, but never send a one-time code through a contact form.

DATA HANDLING

What We Do With Account Details

The Privacy Policy is designed around ordinary account actions: opening access, checking a phone number, selecting a wallet route and requesting help.

Phone verification

Before account access, phone verification helps us connect a request with the correct account. The Privacy Policy explains that this detail supports sign-in checks and account protection; it is not a reason for us to request your private access code.

Session records

When you move from mobile login to the lobby, we may record session and device signals used to keep the account route working. The policy explains the purpose of these signals and how you can ask about a stored session detail.

Cookie controls

Cookies can remember a browser setting or help us understand whether a page session is still active. You can manage available browser controls, while some necessary session cookies may be required for account access and cannot simply be removed mid-session.

Wallet matching

A DANA, OVO, GoPay or QRIS reference can be linked to an account action when you use that route. We use the reference to match status and receipts, not to request your wallet password or unrelated wallet content.

Retention questions

We keep account and transaction records only for the purposes set out in the Privacy Policy, including security and applicable legal duties. Ask us about a particular record by providing its account step, date or reference so we can locate it.

Correction requests

If your phone detail, contact record or account name is inaccurate, contact us through the privacy route with the correction requested. We verify the request before changing records, and the available action depends on local law.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account and device questions you may have before opening access to luna805. We focus on practical steps: what is collected, why wallet references appear, how cookies work and where to send a request. If your situation is unusual, use the privacy contact path and include only the details needed to identify the account.

The luna805 Privacy Policy covers account details, phone verification, device and cookie records, wallet references, security use, retention and privacy requests. It explains how those details relate to account access and payment status, with each action handled where local law permits.

We use the phone number you submit to support account creation, phone verification and sign-in checks. It helps us identify the correct account when you contact us. We do not need your one-time access code for a Privacy Policy request.

Yes. The policy covers payment context such as a selected DANA, OVO, GoPay or QRIS route, a transaction reference and its status. These details help match an account action or receipt; they do not give us your wallet password.

Cookies may remember a browser setting or help keep a signed-in session connected while you move from mobile login to the lobby. Your browser offers available controls. Necessary session cookies may still be required for account access during a current visit.

You can request a correction through the privacy contact path in the website or account area. State which detail is wrong, such as a phone or contact record, and provide enough account context for verification. The available correction depends on local law.

We retain records for the security, service and legal purposes described in the Privacy Policy. The period can differ by record type, such as an account detail or QRIS reference. Contact us with a date or reference if you want a retention question checked.

Use the privacy contact route shown in the luna805 website footer or your signed-in account area. Describe the request and include the linked phone number or relevant transaction reference, but never send a password or one-time code. Access depends on local law.

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